bk services Archives - bk Group

The new bk.ServiceCenter: Modern, transparent and even easier to use

The bk Group has comprehensively modernized its browser-based customer portal, the bk.ServiceCenter. Featuring a contemporary user interface, intuitive navigation and simplified processes, the new version provides a significantly improved user experience. Its responsive design ensures optimal display on desktop computers, tablets and smartphones. At the same time, modern authentication methods, enhanced IT security standards and […]

Visits by service technicians throughout Europe

Close at hand, even across borders Our service technicians are on duty all over Europe – whether in Paris, Barcelona or Milan. They are out and about in our customers’ stores throughout Europe, ensuring smooth processes on site and are therefore an indispensable part of the bk Group. This makes personal contact all the more […]

bk Group and Jack Wolfskin expand cooperation

The bk Group has been looking after the retail stores of outdoor specialist JACK WOLFSKIN for two years now. Due to the good cooperation, the partnership has now been expanded. Since the beginning of the year, 16 additional Jack Wolfskin stores have been added to the existing 10 stores in Germany. A special service component […]

New customer TOM TAILOR

Welcome TOM TAILOR! We are delighted to welcome TOM TAILOR as a new customer to the bk Group. With immediate effect, we will be looking after 128 shops of the casual lifestyle brand from Hamburg in nine European countries. These include Germany, Austria, Switzerland, France and the Netherlands. Our service technicians will visit the TOM […]