Every week, an external partner company of the bk Group conducts a satisfaction survey among randomly selected customers throughout Europe. At the end of December, the overall average for 2022 was 4.94 out of a possible 5 points in 984 surveys.
Now we have the first evaluation for 2023 and customer satisfaction continues to be at a fantastic level. Out of 70 surveys, we have achieved the top score for 59 customers. Overall, we start 2023 with an average rating of 4.84 points.
We look forward to the new challenges 2023 holds for us and thank all our customers for their continued trust and enthusiasm for our work.
